GSWCF Grievance & Concerns Form

GSWCF Grievance & Concerns Form

GSWCF is committed to providing our members with a satisfying experience that supports their desire to engage in a quality Girl Scout Leadership Program. As we seek to resolve issues brought to our attention we ask that you assist in containing the situation by not communicating information to parties not involved or using social media to discuss the issue(s).Should the situation require council staff involvement, the person submitting this form will receive acknowledgement of receipt within 1 -2 business days. GSWCF will make every effort to resolve the issue in the best interest of all involved. Appropriate time will be needed for GSWCF staff to gather information and speak to additional parties to aid in the resolution. Please complete this form to the best of your knowledge.
Name*

First NameLast Name
Your role with the organization*
Email*
example@example.com
Phone Number*

Area CodePhone Number
Troop Leader's Name - if different than above

First NameLast Name
Troop Number
County of the Troop or incident*
Service Unit Name if Known
Process for Reporting Concerns

Please follow this chain of command for troop conflicts: Troop Leader (volunteer), Service Unit (volunteer), Community Manager (council staff), VP of Volunteer Development (council staff). If you are uncertain who to contact in your area, please contact us via phone at 800-881-GIRL (4475) or email at info@gswcf.org
Please provide names of anyone directly involved in the matter
Have you tried to resolve the matter directly with those involved?*

YesNo
Have you asked the troop leader for assistance if applicable?*

YesNoNo, the leader is part of the concern
Have you asked the service unit team for assistance?*

YesNoNo, I do not know who is a member of the service unit team
Have you asked a council staff member for assistance?*

YesNo
If yes to the previous question, please provide a name
Please provide the concern, issue in one statement.*
Describe or provide details of the concern, issue.
You may upload additional information such as screenshots to assist in providing thorough statements.

Browse Files

Cancelof
Preferred resolution
How do you prefer to be contacted

Phone callVirtual meeting- i.e. ZoomIn-person meeting at the Tampa Leadership Center or one of the camp facilitiesEmail
I agree that this statement is true and based on my first-hand knowledge. I also agree to respect the Girl Scout experience by keeping this matter among only the parties involved. Signature*

Clear
Should be Empty:

GSWCF Grievance & Concerns Form

Process for Reporting Concerns